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Customer story · Multi-family residential

One officer cannot be everywhere on twelve acres.

Railfield Partners runs apartment communities from a single acre to twelve, each with its own entry points and blind spots.

One to twelve acres A force multiplier for one officer Coverage without more hires Tailgating and forced entry
Two brick apartment buildings facing a landscaped lawn

The challenge

Crime rising, and security costs rising faster.

Todd Watkins oversees day-to-day operations across the portfolio, balancing what residents expect against what a budget allows.

A courtesy officer is in one place

However skilled or dedicated, one officer can be in a single location at a time, which leaves real gaps across multiple acres and numerous entry points.

The economics did not scale

The cost of traditional security was rising faster than the crime it answered, and hiring more people did not match the coverage the portfolio needed.

What they did

Cover the entry points all at once.

Detection applied across the places residents actually come and go.

  1. Step 1

    Name the vulnerabilities

    Unauthorised access and tailgating into garages, forced entry through doors, non-residents using community amenities, break-ins to units, and weapons or violence that could harm tenants or staff.

  2. Step 2

    Watch several points together

    Monitoring runs across multiple entry points simultaneously rather than following one patrol route.

  3. Step 3

    Apply it across the portfolio

    The same coverage extends from single-acre communities to twelve-acre complexes.

What changed

Coverage residents can feel.

What changed for the operator and for the people living there.

A force multiplier

Comprehensive property coverage that would not be possible with traditional security staffing alone.

Cost that fits the portfolio

Expanded monitoring across properties of very different sizes, against security costs that were climbing.

Something worth marketing

Comprehensive coverage became a differentiator that supports resident confidence.

In their words

Why it mattered at Railfield.

From the Partner and Chief Operating Officer.

Crime is going up, but security costs are rising just as fast. I needed a solution that let me be in more places at a cost-effective rate.
Todd Watkins
Partner and Chief Operating Officer, Railfield Partners

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