VOLT AI enables comprehensive property coverage that would be impossible with traditional security staffing alone, monitoring multiple entry points simultaneously.
Addresses rising security costs while providing expanded monitoring capabilities across properties ranging from one to twelve acres.
AI-powered security becomes a competitive differentiator, allowing properties to market comprehensive coverage that enhances resident confidence.
Railfield Partners is a real estate investment firm specializing in the acquisition and operation of multi-family apartment communities. As Partner and Chief Operating Officer, Todd Watkins oversees the day-to-day operations of their portfolio, ensuring that properties deliver exceptional living experiences for residents while maintaining operational efficiency.
The company's properties vary significantly in size, ranging from single-acre communities to expansive twelve-acre complexes. Each property presents unique security challenges, with multiple entry points, parking structures, and amenity spaces that require comprehensive monitoring to ensure resident safety.
Multi-family residential properties face a challenging security landscape. Property managers must balance resident safety expectations with budget realities, all while addressing an increasingly complex threat environment. For Railfield Partners, this challenge was becoming increasingly acute.
Todd identified a troubling trend: crime was increasing across their properties, but the cost of traditional security solutions was rising at an even faster rate. The economics of hiring additional security personnel simply didn't scale with the coverage requirements of their portfolio.
“Crime is going up, but security costs are rising just as fast. I needed a solution that let me be in more places at a cost-effective rate.”
Todd Watkins
Partner and Chief Operating Officer, Railfield Partners
The limitations of traditional security approaches became clear when examining how a typical apartment complex operates. A standard courtesy officer, regardless of their skill or dedication, can only physically be in one location at any given moment. On a property spanning multiple acres with numerous entry points, this creates significant coverage gaps.
Railfield Partners needed to address several critical security vulnerabilities across their properties:
Railfield Partners implemented VOLT AI's intelligent video surveillance system to transform their existing camera infrastructure into a proactive security solution. The implementation was designed to address the specific challenges of multi-family residential environments while maximizing the value of their existing camera investments.
Rather than attempting to hire additional security personnel to cover every entry point and common area, VOLT AI enables Railfield Partners to achieve comprehensive monitoring through intelligent automation. The system continuously monitors all camera feeds, detecting potential security incidents and alerting staff in real-time.
“VOLT is a force multiplier. A courtesy officer can only be in one place at a time. With VOLT, we're everywhere, all the time.”
Todd Watkins
Partner and Chief Operating Officer, Railfield Partners
VOLT AI's implementation at Railfield Partners focuses on the security concerns most relevant to multi-family residential properties:
The integration of VOLT AI doesn't replace human security presence. It amplifies it. When the system detects a potential incident, the courtesy officer receives immediate notification with precise location information. This transforms response from reactive patrol patterns to targeted intervention.
Perhaps equally important, VOLT AI creates a complete incident record. When law enforcement arrives on scene, property management can provide a comprehensive timeline of events, captured automatically by the system. This documentation capability proves invaluable for investigations and serves as a deterrent for future incidents.
“We're not just getting faster notifications to our courtesy officer. We're getting a complete record of what's happening. When law enforcement arrives, we have everything documented.”
Todd Watkins
Partner and Chief Operating Officer, Railfield Partners
While Railfield Partners' implementation is recent, the impact has already begun to transform how they approach property security and how they communicate that value to residents and prospective tenants.
One of the immediate benefits has been the ability to position their properties differently in the market. Comprehensive AI-powered security coverage has become a tangible differentiator that resonates with prospective and current residents alike.
The concept of "complete coverage" represents a fundamental shift from traditional security approaches. Rather than explaining what areas a single courtesy officer can monitor during their shift, Railfield Partners can now communicate that the entire property is continuously monitored. That's a message that instills confidence in residents.
“We can now cover the entire complex, all the time. The building feels covered. That's something we're already marketing to residents.”
Todd Watkins
Partner and Chief Operating Officer, Railfield Partners
The shift from reactive to proactive security management represents a fundamental change in how Railfield Partners approaches property operations. Traditional security often resembled what Todd describes as a "game of Whack-a-Mole," attempting to be in the right places at the right time, responding to incidents after they occur.
With VOLT AI, the paradigm shifts entirely. The system maintains constant vigilance across all monitored areas, detecting potential issues as they develop rather than after they've escalated. This proactive approach creates a safer environment for residents while reducing the burden on property management to constantly react to emerging situations.
Railfield Partners' implementation of VOLT AI represents the future of multi-family residential security. By combining intelligent automation with human security presence, properties can achieve comprehensive coverage that would be cost-prohibitive through traditional staffing alone.
As the partnership continues, Railfield Partners is positioned to expand VOLT AI's capabilities across their portfolio, bringing the same force multiplier benefits to communities of all sizes. The combination of proactive detection, real-time alerting, and comprehensive documentation creates a security ecosystem that benefits residents, staff, and property management alike.
For multi-family residential operators seeking to address the dual challenges of rising security concerns and escalating costs, the Railfield Partners experience demonstrates that intelligent security solutions can deliver on both fronts: better coverage at a more sustainable cost.
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