Case Study

Transforming Multi-Family Residential Security: How Railfield Partners Achieves Complete Coverage with VOLT AI

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Key Benefits

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Force Multiplier Effect

VOLT AI enables comprehensive property coverage that would be impossible with traditional security staffing alone, monitoring multiple entry points simultaneously.

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Cost-Effective Coverage

Addresses rising security costs while providing expanded monitoring capabilities across properties ranging from one to twelve acres.

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Marketing Advantage

AI-powered security becomes a competitive differentiator, allowing properties to market comprehensive coverage that enhances resident confidence.

Meet Todd Watkins at Railfield Partners

Railfield Partners is a real estate investment firm specializing in the acquisition and operation of multi-family apartment communities. As Partner and Chief Operating Officer, Todd Watkins oversees the day-to-day operations of their portfolio, ensuring that properties deliver exceptional living experiences for residents while maintaining operational efficiency.

The company's properties vary significantly in size, ranging from single-acre communities to expansive twelve-acre complexes. Each property presents unique security challenges, with multiple entry points, parking structures, and amenity spaces that require comprehensive monitoring to ensure resident safety.

The Challenge: Rising Crime, Rising Costs

Multi-family residential properties face a challenging security landscape. Property managers must balance resident safety expectations with budget realities, all while addressing an increasingly complex threat environment. For Railfield Partners, this challenge was becoming increasingly acute.

Todd identified a troubling trend: crime was increasing across their properties, but the cost of traditional security solutions was rising at an even faster rate. The economics of hiring additional security personnel simply didn't scale with the coverage requirements of their portfolio.

“Crime is going up, but security costs are rising just as fast. I needed a solution that let me be in more places at a cost-effective rate.”

Todd Watkins

Partner and Chief Operating Officer, Railfield Partners

The limitations of traditional security approaches became clear when examining how a typical apartment complex operates. A standard courtesy officer, regardless of their skill or dedication, can only physically be in one location at any given moment. On a property spanning multiple acres with numerous entry points, this creates significant coverage gaps.

Specific Security Concerns

Railfield Partners needed to address several critical security vulnerabilities across their properties:

  • Unauthorized access: Individuals following residents into garages or tailgating through secured entry points
  • Forced entry: People breaking doors to gain access to properties
  • Amenity misuse: Non-residents accessing community amenities without authorization
  • Breaking and entering: Preventing unauthorized access to residential units
  • Weapons and violence: Detecting any situation that could result in harm to tenants or staff

VOLT AI Implementation: From Coverage Gaps to Complete Visibility

Railfield Partners implemented VOLT AI's intelligent video surveillance system to transform their existing camera infrastructure into a proactive security solution. The implementation was designed to address the specific challenges of multi-family residential environments while maximizing the value of their existing camera investments.

The Force Multiplier Approach

Rather than attempting to hire additional security personnel to cover every entry point and common area, VOLT AI enables Railfield Partners to achieve comprehensive monitoring through intelligent automation. The system continuously monitors all camera feeds, detecting potential security incidents and alerting staff in real-time.

“VOLT is a force multiplier. A courtesy officer can only be in one place at a time. With VOLT, we're everywhere, all the time.”

Todd Watkins

Partner and Chief Operating Officer, Railfield Partners

Key Capabilities Deployed

VOLT AI's implementation at Railfield Partners focuses on the security concerns most relevant to multi-family residential properties:

  • Entry point monitoring: Detecting unauthorized access attempts at garage entrances, building doors, and perimeter gates
  • Tailgating detection: Identifying when individuals follow authorized residents through secured access points
  • Weapon detection: AI-powered identification of weapons that could pose a threat to residents or staff
  • Amenity monitoring: Tracking usage of common areas to identify unauthorized access
  • Real-time alerts: Instant notifications to security personnel and property management when incidents are detected
  • Incident documentation: Automatic recording and archiving of security events for law enforcement and property management review

Enhanced Response Capabilities

The integration of VOLT AI doesn't replace human security presence. It amplifies it. When the system detects a potential incident, the courtesy officer receives immediate notification with precise location information. This transforms response from reactive patrol patterns to targeted intervention.

Perhaps equally important, VOLT AI creates a complete incident record. When law enforcement arrives on scene, property management can provide a comprehensive timeline of events, captured automatically by the system. This documentation capability proves invaluable for investigations and serves as a deterrent for future incidents.

“We're not just getting faster notifications to our courtesy officer. We're getting a complete record of what's happening. When law enforcement arrives, we have everything documented.”

Todd Watkins

Partner and Chief Operating Officer, Railfield Partners

Outcomes: A New Standard in Residential Security

While Railfield Partners' implementation is recent, the impact has already begun to transform how they approach property security and how they communicate that value to residents and prospective tenants.

Marketing and Competitive Advantage

One of the immediate benefits has been the ability to position their properties differently in the market. Comprehensive AI-powered security coverage has become a tangible differentiator that resonates with prospective and current residents alike.

The concept of "complete coverage" represents a fundamental shift from traditional security approaches. Rather than explaining what areas a single courtesy officer can monitor during their shift, Railfield Partners can now communicate that the entire property is continuously monitored. That's a message that instills confidence in residents.

“We can now cover the entire complex, all the time. The building feels covered. That's something we're already marketing to residents.”

Todd Watkins

Partner and Chief Operating Officer, Railfield Partners

Operational Transformation

The shift from reactive to proactive security management represents a fundamental change in how Railfield Partners approaches property operations. Traditional security often resembled what Todd describes as a "game of Whack-a-Mole," attempting to be in the right places at the right time, responding to incidents after they occur.

With VOLT AI, the paradigm shifts entirely. The system maintains constant vigilance across all monitored areas, detecting potential issues as they develop rather than after they've escalated. This proactive approach creates a safer environment for residents while reducing the burden on property management to constantly react to emerging situations.

Looking Forward

Railfield Partners' implementation of VOLT AI represents the future of multi-family residential security. By combining intelligent automation with human security presence, properties can achieve comprehensive coverage that would be cost-prohibitive through traditional staffing alone.

As the partnership continues, Railfield Partners is positioned to expand VOLT AI's capabilities across their portfolio, bringing the same force multiplier benefits to communities of all sizes. The combination of proactive detection, real-time alerting, and comprehensive documentation creates a security ecosystem that benefits residents, staff, and property management alike.

For multi-family residential operators seeking to address the dual challenges of rising security concerns and escalating costs, the Railfield Partners experience demonstrates that intelligent security solutions can deliver on both fronts: better coverage at a more sustainable cost.

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