Incident Tracking vs. Incident Notification: Key Differences for Enhanced Security

In the realm of security and surveillance, the terms incident tracking and incident notification or incident alert are often used interchangeably, but they refer to distinctly different processes. Understanding these differences is crucial for optimizing security measures and ensuring comprehensive safety protocols. 

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Incident Notification/Alert - Defined

Incident notification, also known as incident alerting, is the process of detecting an unusual or potentially dangerous event and promptly notifying the relevant parties. 

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This involves the initial recognition of a threat or anomaly, such as an unauthorized entry, a medical emergency, or a suspicious object, followed by an immediate alert to security personnel or other stakeholders.

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Incident Notification/Alert - Examples

• Unauthorized Entry: Detecting and alerting security personnel when an unauthorized person enters a restricted area.

• Medical Emergencies: Immediate alerts for medical incidents, ensuring timely intervention.

• Fire or Smoke Detection: Quick alerts in case of fire or smoke, allowing for rapid evacuation and fire fighting measures.

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Incident Tracking - Defined

Incident tracking goes a step beyond notification by continuously monitoring and following the incident after the initial alert. This involves keeping an ongoing watch on the object or subject of interest. Tracking a subject while providing incident updates, emergency notifications, and real-time alerts  ensures that the situation is under continuous surveillance until fully resolved. 

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Incident Tracking - Examples

• Persistent Threats: Monitoring a suspicious individual or vehicle after an initial alert to ensure they do not pose an ongoing threat.

• Long-Duration Incidents: Tracking prolonged incidents such as a person with a weapon in a large facility, ensuring they are continually monitored.

• Detailed Investigations: Providing law enforcement or security teams with detailed logs and evidence for post-incident investigations.

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Using AI to Improve Incident Tracking and Notifications

At VOLT AI, we leverage advanced AI technology to provide both incident tracking and incident notification/alert functionalities, each serving unique and complementary purposes. 

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We also understand that effective security is more than just detecting threats, it’s also ensuring that incidents are managed comprehensively. Our AI-driven solutions integrate both incident notification and incident tracking to provide a holistic security approach.

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Incident Notification Features with Volt:

• Real-Time Detection: Using AI algorithms, the system detects incidents in real-time, ensuring swift identification of threats.

• Immediate Alerts: Once an incident is detected, notifications are sent instantly via various channels such as SMS, email, or in-app notifications.

• Initial Response: The primary goal is to trigger an immediate response to mitigate the potential threat as quickly as possible.

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Incident Tracking Features with Volt:

• Continuous Monitoring: After an incident is detected and an alert is sent, the system continues to track the incident in real-time.

• Detailed Logs and Reports: Incident tracking generates comprehensive logs and reports, documenting the entire sequence of events from detection to resolution.

• Follow-Up Alerts: Ongoing notifications are provided as the situation evolves, keeping all relevant parties informed until the incident is fully resolved.

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What Should Security Buyers Be Looking For?

Incident notification and incident tracking are both essential components of a robust security system. While notification ensures immediate awareness and response, tracking provides ongoing oversight and detailed documentation. 

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Votl.ai  delivers both functionalities to ensure comprehensive security coverage, enabling you to detect, respond to, and manage incidents effectively. To ensure your security systems are not just reactive but proactive and comprehensive look for the following:

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• An Integrated Solutions: A platform that combines incident notification and tracking, ensuring that you are alerted to incidents and that they are continually monitored.

• Advanced AI Technology: Leveraging AI, systems can offer real-time detection, continuous tracking, and detailed reporting.

• A User-Friendly Interface: Our intuitive dashboard allows users to view incidents, track ongoing situations, and manage facilities and cameras effortlessly.

Our passion for public safety and our real-world operational excellence, we have created a product that protects people and property from crime, violence, and medical emergencies. Learn how Volt.ai can be your force multiplier used to keep your people safe, your property secure, and your day-to-day operations running smoothly.