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Customer story · Higher education · Missouri

Maryville University puts safety inside student life.

A security team of 11 looks after 23 buildings, and uses what they see to get students help earlier.

Team of 11, 23 buildings Kept their Genetec cameras Every alert human-reviewed Welfare and medical moments
Red brick university buildings among autumn trees on an open lawn

The challenge

Cameras everywhere, and almost none of them watched live.

Maryville was not reacting to an incident. It wanted campus safety to match how the university teaches.

Eleven officers, a whole campus

A lean team covered 23 occupied buildings, walking trails, athletics and residence halls. Most footage went unwatched in real time.

No appetite for a rip-and-replace

Other vendors would have meant a complete infrastructure overhaul, with price tags approaching $1.4 million.

What they did

Three requirements, and a partner willing to work their way.

Brandon Baethke set out what the university would not compromise on, then looked for a vendor who could meet it on their cameras.

  1. Step 1

    Set non-negotiables

    Comprehensive detection, real-time tracking that keeps visibility after the first alert, and human validation so staff are not worn down by noise.

  2. Step 2

    Overlay the existing fleet

    VOLT ran on Maryville’s existing Genetec cameras, preserving the investment already made.

  3. Step 3

    Turn on what the campus needs

    Person down, people and vehicle loitering, slip and fall, fire and smoke, and weapon detection, each tuned to the campus.

What changed

From watching screens to reaching students.

Maryville is early in its rollout, and it has already changed what the team can act on.

Help arrives while it still helps

Person-down and welfare alerts let the team find students in distress and connect them with care, which supports retention as well as safety.

A 3 AM intervention

Loitering detection flagged someone trying to get into a dorm where they did not belong. Security intercepted and removed them from campus.

Value beyond the security office

Other departments found uses too: after-hours cover for high-value labs, water intrusion, and occupancy data during tournaments.

In their words

Why it mattered at Maryville.

From the Vice President for Student Life.

With our small staff, we can’t possibly be everywhere at the same time. We weren’t monitoring everything before. Now VOLT allows us to have our eyes and ears in most places.
Raphaella Prange
Vice President for Student Life, Maryville University

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Talk to a university like Maryville.

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