Case Study

Ripple Leverages VOLT AI to Boost Corporate Security

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Confronting Security Challenges in High-Stakes Cryptocurrency Transactions

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The world of cryptocurrency is both unpredictable and volatile, and for one leading FinTech firm, this meant facing a critical challenge head-on—ensuring top-notch security while pushing the boundaries of innovation.

They had already gained attention for their innovative digital payment systems, which allowed customers to transfer money globally in seconds, bypassing the usual delays and frustrations of traditional banking. But with such rapid transactions and high stakes, the need for robust security became more urgent than ever.

Even with a comprehensive Global Security Operations Center (GSOC) in place, the company discovered that critical security incidents were slipping through the cracks. This wasn’t just a minor issue—these missed detections led to slower response times, putting both employee safety and operations at risk.

The company relied on traditional security methods, with staff monitoring cameras and conducting physical rounds, but these approaches were no longer effective in a fast-paced environment. The company knew they needed to rethink their approach to security. They laid out several clear objectives:

  1. Catch Every Incident, Immediately: They needed a system that could detect 100% of incidents as they happened, enabling swift action.
  2. Protect Employee Safety: It was crucial to ensure that employees received prompt assistance and felt secure at all times.
  3. Simplify Reporting: They aimed to streamline the process of incident reporting and analysis, cutting down on the time spent on paperwork.
  4. Boost Employee Confidence: Reinforcing trust in the company’s commitment to safety and well-being was essential for maintaining morale.

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Why Volt Became the Clear Choice

To tackle these challenges, the company turned to Volt, an advanced security solution tailored to the demands of fast-paced, high-stakes environments. Volt is designed to deliver precise, real-time security insights, making it a natural fit for the company’s need for reliable, efficient operations.

The company's security team was impressed by Volt's intuitive interface and customizable detection rules. These features allowed them to fine-tune the system to focus on actual threats, significantly reducing the noise from irrelevant alerts:

“Most AI systems just create noise. Volt allows us to fully customize the rules, which lets us detect exactly what we want. Volt does not send false positives, so my staff can focus on the real incidents that occur.”

Sal Mani

Global Director & Technical Security, Ripple

This level of control means the team can focus fully on concentrating their security efforts where it truly matters.

VOLT’s straightforward pricing model also played a key role in the decision. With no hidden costs, it was easier to gain financial approval, speeding up the implementation process. The exceptional customer support provided by VOLT ensured that any issues were quickly resolved, making the transition smooth and efficient.

Driving Faster, Smarter Security Responses with VOLT

Implementing VOLT AI brought about significant improvements:

  • Proactive Security: The time it took to detect incidents, such as slips and falls, was reduced by several minutes. This shift from a reactive to a proactive approach made a noticeable difference in how quickly the team could respond.
  • Faster Response Times: With real-time alerts, the security team was able to respond to incidents 10X faster than before.
  • Streamlined Reporting: The automated reporting system drastically cut down the time needed for documentation. What once took days or weeks of forensic work was now completed in minutes.
  • Enhanced Employee Well-being: Employees felt safer and more confident, knowing that the company was fully committed to their well-being. The new system clearly demonstrated this commitment, making the workplace more secure and boosting overall morale.

Setting a New Standard in Workplace Security

By integrating Volt into their security operations, this FinTech company didn’t just improve their safety measures—they set a new standard for workplace security.

The reduction in detection times, the increase in response speed, and the overall enhancement of employee safety all reflect the company’s dedication to creating a secure and supportive environment for their staff. This isn’t just about upgrading technology; it’s about making sure every employee feels protected and valued, every day.

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